Administration Assistant
Business & Leadership apprenticeship
Overview
Administration Assistants keep day-to-day operations on track, handling the routine tasks that allow teams to focus on their priorities. This apprenticeship builds the core communication, organisation and digital skills needed to manage information, support meetings and events, and provide a professional first point of contact for colleagues and customers.
Who is this for
The Administration Assistant apprenticeship suits individuals starting out in an administrative role, or new to the workplace, in organisations of any size across the public, private and third sectors. There are no formal entry requirements. Employers set their own selection criteria, and we will support apprentices to work towards English and maths where needed.
Benefits for employers
- A reliable, well-organised addition to your support team
- More accurate, secure handling of information and records
- Freed-up time for managers and senior colleagues
- A cost-effective way to grow talent from entry level
Benefits for learners
- Gain a nationally recognised Level 2 qualification
- Build practical workplace skills from day one
- Develop confidence using everyday digital tools and systems
- Take your first step into a career in business support
Key skills
During the apprenticeship, you will develop your ability to communicate professionally across different channels, your organisation and time management skills, and your confidence storing and retrieving information securely. You will also strengthen your:
- Diary, meeting and event support
- Accurate data entry and filing
- Customer and stakeholder communication
- Following policies and procedures
End point assessment
- Portfolio of Evidence
- Project
Professional recognition
While this apprenticeship does not lead to a professional qualification, it provides a nationally recognised starting point for a career in administration, with a clear route onto the Level 3 Business Administrator apprenticeship.
Typical job roles
- Administration Assistant
- Office Junior
- Receptionist
Career progression
On completion, apprentices are well placed to progress onto the Level 3 Business Administrator apprenticeship or into an Administrative Officer role.
What employers say
Workpays are the first provider I’ve worked with that truly feels like an extension of our L&D team.
Workpays care; they care for the learners, and they care for their relationship with us — this is evident at all levels and areas of the business.
Workpays made the recruitment process easy and seamless. The candidates were well-prepared and motivated, thanks to the training and support they received.