Level 4 Delivered by Workpays and WS Training

Business Analyst

Project & Change Management apprenticeship

People reviewing printed charts and data at a table

Overview

Business Analysts investigate business problems and translate them into practical solutions, working closely with stakeholders to define requirements and shape better ways of working. This apprenticeship builds the analytical, communication and stakeholder management skills needed to bridge the gap between business needs and technical delivery.

Who is this for

The Business Analyst apprenticeship suits individuals working within, or moving into, a business change, IT or transformation function, across any sector undergoing process or digital change.

Benefits for employers

  • Better-defined, higher-quality project requirements
  • Improved alignment between business needs and delivery
  • Reduced project risk through structured analysis
  • A capable in-house analyst you've shaped from the start

Benefits for learners

  • Gain a nationally recognised Level 4 qualification
  • Develop core business analysis tools and techniques
  • Build strong stakeholder engagement and communication skills
  • Open a clear pathway into a growing, in-demand profession

Key skills

Throughout the apprenticeship, you will develop your requirements gathering, process modelling and stakeholder analysis skills, alongside your ability to present findings clearly. You will also strengthen your:

  • Data analysis and interpretation
  • Business case development
  • Facilitation and workshop delivery
  • Problem structuring and solution design

End point assessment

  • Project Proposal
  • Presentation & Questioning

Professional recognition

While this apprenticeship does not lead to a mandatory professional qualification, it aligns closely with BCS (The Chartered Institute for IT) standards recognised across the profession.

Typical job roles

  • Business Analyst
  • Junior Business Analyst
  • Process Analyst

Career progression

On completion, apprentices are well placed to progress into Senior Business Analyst, Product Owner or Business Change Manager roles.

What employers say

Workpays are the first provider I’ve worked with that truly feels like an extension of our L&D team.

Heather Talent & Early Careers Manager, Leeds Building Society Workpays employer

Workpays care; they care for the learners, and they care for their relationship with us — this is evident at all levels and areas of the business.

Paul Apprenticeship Lead, The Co-operative Bank Workpays employer

Workpays made the recruitment process easy and seamless. The candidates were well-prepared and motivated, thanks to the training and support they received.

Dominic National HR Manager, Costco Workpays employer