HR Support
Business & Leadership apprenticeship
Overview
HR Support professionals are the first point of contact for people-related queries, providing guidance to managers and employees while supporting the wider people function. This apprenticeship builds practical skills in recruitment, employee relations, reward and HR data, giving individuals a solid platform in human resources.
Who is this for
The HR Support apprenticeship suits individuals working in or moving into HR administration, employee relations or recruitment support roles, in organisations of any size.
Benefits for employers
- A stronger, more responsive HR support function
- Improved consistency in HR processes and policy application
- Better first-line support for managers and employees
- A cost-effective route to building in-house HR capability
Benefits for learners
- Gain a nationally recognised HR qualification
- Build practical experience across the full employee lifecycle
- Develop confidence handling sensitive people conversations
- Lay the foundation for a career in HR or people management
Key skills
During the apprenticeship, you will develop your knowledge of employment law, recruitment processes and employee relations, alongside your ability to handle confidential information professionally. You will also build your:
- HR data analysis and record keeping
- Communication and interpersonal skills
- Understanding of reward and benefits
- Problem solving in people-related situations
End point assessment
- Consultative Project
- Professional Discussion
Professional recognition
This apprenticeship supports progression towards CIPD Foundation-level membership, giving apprentices recognised standing within the HR profession.
Typical job roles
- HR Administrator
- HR Assistant
- People Advisor
Career progression
On completion, apprentices are well placed to progress into HR Advisor or HR Business Partner roles, with a clear route towards the Level 5 People Professional apprenticeship.
What employers say
Workpays are the first provider I’ve worked with that truly feels like an extension of our L&D team.
Workpays care; they care for the learners, and they care for their relationship with us — this is evident at all levels and areas of the business.
Workpays made the recruitment process easy and seamless. The candidates were well-prepared and motivated, thanks to the training and support they received.