IT Solutions Technician
Digital & IT apprenticeship
Overview
IT Solutions Technicians design, build and maintain the technology solutions that help a business work more efficiently. This apprenticeship develops skills across the full solution lifecycle, from gathering requirements and testing to implementation and support, with a specialism in either software or hardware.
Who is this for
The IT Solutions Technician apprenticeship suits individuals working within, or moving into, an IT, development or infrastructure team that builds and supports technology solutions for the business. Employers set their own selection criteria, which typically include GCSEs (or equivalent) in English and maths. We will assess prior learning and experience before enrolment to confirm this is the right apprenticeship.
Benefits for employers
- In-house capability to develop and maintain IT solutions
- Technology that better matches your business needs
- Improved testing, documentation and change management
- A structured route to growing your technical team
Benefits for learners
- Gain a nationally recognised Level 3 qualification
- Develop skills across the full IT solution lifecycle
- Specialise in either software or hardware
- Build a strong platform for a technical career
Key skills
Throughout the apprenticeship, you will develop your understanding of requirements gathering, solution design and testing, alongside your ability to install and configure software or hardware components. You will also strengthen your:
- Problem solving and critical thinking
- Technical documentation and reporting
- Security and legislation awareness
- Working with stakeholders to meet business needs
End point assessment
- Knowledge Test
- Project & Interview
Professional recognition
While this apprenticeship does not lead to a mandatory professional qualification, its knowledge modules align closely with BCS (The Chartered Institute for IT) standards recognised across the profession.
Typical job roles
- IT Solutions Technician
- Junior Systems Developer
- IT Infrastructure Technician
Career progression
On completion, apprentices are well placed to progress into Systems Engineer, Software Developer or Network Engineer roles.
What employers say
Workpays are the first provider I’ve worked with that truly feels like an extension of our L&D team.
Workpays care; they care for the learners, and they care for their relationship with us — this is evident at all levels and areas of the business.
Workpays made the recruitment process easy and seamless. The candidates were well-prepared and motivated, thanks to the training and support they received.